{"id":48155,"date":"2020-07-09T12:00:43","date_gmt":"2020-07-09T10:00:43","guid":{"rendered":"http:\/\/www.abmnews.com\/blog\/?p=48155"},"modified":"2020-07-09T12:00:45","modified_gmt":"2020-07-09T10:00:45","slug":"toyota-assegna-il-premio-ichiban-2020","status":"publish","type":"post","link":"http:\/\/www.abmnews.com\/blog\/toyota-assegna-il-premio-ichiban-2020\/","title":{"rendered":"Toyota assegna il premio Ichiban 2020"},"content":{"rendered":"\n<p>Il premio Ichiban (dal giapponese \u2018numero uno\u2019) \u00e8 stato istituito nel 2007 per celebrare i migliori Concessionari europei che si contraddistinguono nella qualit\u00e0 del servizio offerto ai clienti, che dimostrano un approccio unico e un\u2019attitudine orientata al principio del \u2018Il Cliente prima di tutto\u2019.<\/p>\n<p>Quest\u2019anno, causa emergenza coronavirus, la cerimonia per l\u2019assegnazione del premio Toyota Ichiban 2020 \u2013 Best Retailer in Town si \u00e8 svolta lo scorso 26 giugno in modalit\u00e0 virtuale tramite video conferenza. Oltre 2.500 i concessionari europei Toyota che si sono contesi il titolo, per rientrare tra i 45 vincitori a cui il premio Ichiban viene consegnato ogni anno.<\/p>\n<p>A conclusione della cerimonia di premiazione, il Dr Johan van Zyl, Presidente e CEO di Toyota Motor Europe, ha riconosciuto a tutti i Concessionari ai quali \u00e8 stato assegnato il premio di aver raggiunto risultati eccezionali, sottolineando l&#8217;importanza di ascoltare la voce del cliente prima di tutto, per offrire esperienze memorabili per coloro che scelgono il brand Toyota.<\/p>\n<p>Tra i vincitori del premio Ichiban 2020 rientrano tre Concessionari italiani:<\/p>\n<p><b>Nordauto (Treviso)<\/b> rappresentato dei titolari <b>Tazio ed Emanuele Mazzoccato<\/b><\/p>\n<p><b>Oliviero (Vicenza)<\/b> rappresentato dai titolari <b>Margherita Oliviero e Michele Iotti<\/b><\/p>\n<p>\u00a0<b>R. Motors (Palermo)<\/b> rappresentato dalla titolare <b>Iolanda Riolo<\/b><\/p>\n<p>\u201cMi complimento e rivolgo il mio pi\u00f9 sincero ringraziamento ai tre Concessionari italiani che hanno ottenuto questo prestigioso riconoscimento \u2013 dichiara <b>Mauro Caruccio, AD di Toyota Motor Italia<\/b> &#8211; per aver saputo interpretare lo spirito dell\u2019Omotenashi, che valorizza l\u2019unicit\u00e0 di ogni singolo cliente nei processi di Customer Experience. Un processo pu\u00f2 essere riprodotto fedelmente \u2013 conclude Caruccio \u2013 ma \u00e8 il fattore umano che permette di differenziarci e che non pu\u00f2 essere replicato, che conferisce ad una stessa azione un valore diverso e unico, per assicurare un\u2019esperienza memorabile per il Cliente.\u2019<\/p>\n<p>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":48156,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tdm_status":"","tdm_grid_status":"","footnotes":""},"categories":[293,7854,335],"tags":[],"class_list":["post-48155","post","type-post","status-publish","format-standard","has-post-thumbnail","category-news","category-protagonisti","category-toyota"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Toyota assegna il premio Ichiban 2020 - AbmNews<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/www.abmnews.com\/blog\/toyota-assegna-il-premio-ichiban-2020\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Toyota assegna il premio Ichiban 2020 - 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