{"id":38091,"date":"2019-10-10T20:36:00","date_gmt":"2019-10-10T18:36:00","guid":{"rendered":"http:\/\/www.abmnews.com\/blog\/?p=38091"},"modified":"2019-10-10T20:36:03","modified_gmt":"2019-10-10T18:36:03","slug":"con-mydigitalservice-di-opel-il-cliente-e-sempre-informato","status":"publish","type":"post","link":"https:\/\/www.abmnews.com\/blog\/con-mydigitalservice-di-opel-il-cliente-e-sempre-informato\/","title":{"rendered":"Con \u201cmyDigitalService\u201d di Opel, il cliente \u00e8 sempre informato"},"content":{"rendered":"\n
\n
\n
\n

Grazie al servizio gratuito \u201cmyDigitalService\u201d di Opel, adesso i clienti sanno sempre che cosa succede quando lasciano la propria vettura all\u2019officina Opel. Le lavorazioni effettuate sul veicolo dai partner Opel aderenti sono sempre visibili e risultano facilmente comprensibili per il cliente. Notifiche accompagnano le varie fasi di lavorazione in officina: “Arrivo”, “Esame visivo completato”, “In lavorazione” e “Pronta per il ritiro”, in modo che il cliente abbia una totale trasparenza, sempre e ovunque. Una volta completata l\u2019ispezione o la riparazione, i proprietari vengono informati che la vettura \u00e8 pronta per il ritiro.<\/p>\n

I meccanici possono documentare eventuali problemi imprevisti con un video o una foto, per esempio quando c\u2019\u00e8 la necessit\u00e0 di sostituire gli pneumatici o le pastiglie dei freni. I clienti ricevono un link personalizzato per SMS o e-mail. Possono cos\u00ec recuperare la foto o il video e ricevere anche un preventivo. Spetta poi al cliente decidere come procedere. Pu\u00f2 ordinare o rifiutare le riparazioni online e ha sempre tutti i costi sotto controllo durante l\u2019intera lavorazione in officina. Inoltre tutte le prove sono disponibili in formato digitale.<\/p>\n

\u201cIl nostro servizio myDigitalService funziona come il tracciamento dei pacchi dopo aver effettuato un ordine online\u201d, spiega Tobias Theile, Manager Customer Journey di Opel. \u201cI clienti sanno che cosa sta accadendo alla loro vettura e possono decidere nel modo migliore\u201d. Il sistema garantisce la massima trasparenza e comodit\u00e0 e permette di risparmiare tempo. \u201cIl cliente ha la massima flessibilit\u00e0 e pu\u00f2 decidere in qualunque posto si trovi; le informazioni necessarie sono sempre disponibili\u201d. Molte migliaia di clienti hanno gi\u00e0 utilizzato il servizio e lo hanno giudicato positivamente.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

\n
\n
\n

Il servizio myDigitalService di Opel \u00e8 offerto in circa 20 Paesi Europei, tra i quali Germania, Italia e Spagna. \u201cIn Opel la digitalizzazione dei processi ha raggiunto un livello superiore\u201d, ha dichiarato Andrea Neri, Aftersales Marketing Manager di Opel. \u201cPossiamo rendere pi\u00f9 efficaci le nostre offerte e fornire ai clienti la migliore esperienza possibile, anche nel campo dell\u2019assistenza\u201d.<\/p>\n

\"\" \"\" \"\" \"\" \"\" \"\" \"\" \"\" \"\" \"\" \"\" \"\" \"\" \"\" \"\"<\/p>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":38093,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tdm_status":"","tdm_grid_status":"","footnotes":""},"categories":[232,293,295],"tags":[],"class_list":["post-38091","post","type-post","status-publish","format-standard","has-post-thumbnail","category-auto","category-news","category-opel"],"yoast_head":"\nCon \u201cmyDigitalService\u201d di Opel, il cliente \u00e8 sempre informato - AbmNews<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.abmnews.com\/blog\/con-mydigitalservice-di-opel-il-cliente-e-sempre-informato\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Con \u201cmyDigitalService\u201d di Opel, il cliente \u00e8 sempre informato - AbmNews\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.abmnews.com\/blog\/con-mydigitalservice-di-opel-il-cliente-e-sempre-informato\/\" \/>\n<meta property=\"og:site_name\" content=\"AbmNews\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ABMnews\" \/>\n<meta property=\"article:published_time\" content=\"2019-10-10T18:36:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-10-10T18:36:03+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.abmnews.com\/blog\/wp-content\/uploads\/2019\/10\/Opel-myDigitalService-509279.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1080\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Redazione\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ABMnewscom\" \/>\n<meta name=\"twitter:site\" content=\"@ABMnewscom\" \/>\n<meta name=\"twitter:label1\" content=\"Scritto da\" \/>\n\t<meta name=\"twitter:data1\" content=\"Redazione\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tempo di lettura stimato\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minuti\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.abmnews.com\\\/blog\\\/con-mydigitalservice-di-opel-il-cliente-e-sempre-informato\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.abmnews.com\\\/blog\\\/con-mydigitalservice-di-opel-il-cliente-e-sempre-informato\\\/\"},\"author\":{\"name\":\"Redazione\",\"@id\":\"https:\\\/\\\/www.abmnews.com\\\/blog\\\/#\\\/schema\\\/person\\\/2da21c254d26591b7993648c954826a2\"},\"headline\":\"Con \u201cmyDigitalService\u201d di Opel, il cliente \u00e8 sempre informato\",\"datePublished\":\"2019-10-10T18:36:00+00:00\",\"dateModified\":\"2019-10-10T18:36:03+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.abmnews.com\\\/blog\\\/con-mydigitalservice-di-opel-il-cliente-e-sempre-informato\\\/\"},\"wordCount\":333,\"publisher\":{\"@id\":\"https:\\\/\\\/www.abmnews.com\\\/blog\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.abmnews.com\\\/blog\\\/con-mydigitalservice-di-opel-il-cliente-e-sempre-informato\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.abmnews.com\\\/blog\\\/wp-content\\\/uploads\\\/2019\\\/10\\\/Opel-myDigitalService-509279.jpg\",\"articleSection\":[\"AUTO\",\"News\",\"Opel\"],\"inLanguage\":\"it-IT\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.abmnews.com\\\/blog\\\/con-mydigitalservice-di-opel-il-cliente-e-sempre-informato\\\/\",\"url\":\"https:\\\/\\\/www.abmnews.com\\\/blog\\\/con-mydigitalservice-di-opel-il-cliente-e-sempre-informato\\\/\",\"name\":\"Con \u201cmyDigitalService\u201d di Opel, il cliente \u00e8 sempre informato - AbmNews\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.abmnews.com\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.abmnews.com\\\/blog\\\/con-mydigitalservice-di-opel-il-cliente-e-sempre-informato\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.abmnews.com\\\/blog\\\/con-mydigitalservice-di-opel-il-cliente-e-sempre-informato\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.abmnews.com\\\/blog\\\/wp-content\\\/uploads\\\/2019\\\/10\\\/Opel-myDigitalService-509279.jpg\",\"datePublished\":\"2019-10-10T18:36:00+00:00\",\"dateModified\":\"2019-10-10T18:36:03+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.abmnews.com\\\/blog\\\/con-mydigitalservice-di-opel-il-cliente-e-sempre-informato\\\/#breadcrumb\"},\"inLanguage\":\"it-IT\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.abmnews.com\\\/blog\\\/con-mydigitalservice-di-opel-il-cliente-e-sempre-informato\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"it-IT\",\"@id\":\"https:\\\/\\\/www.abmnews.com\\\/blog\\\/con-mydigitalservice-di-opel-il-cliente-e-sempre-informato\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.abmnews.com\\\/blog\\\/wp-content\\\/uploads\\\/2019\\\/10\\\/Opel-myDigitalService-509279.jpg\",\"contentUrl\":\"https:\\\/\\\/www.abmnews.com\\\/blog\\\/wp-content\\\/uploads\\\/2019\\\/10\\\/Opel-myDigitalService-509279.jpg\",\"width\":1920,\"height\":1080},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.abmnews.com\\\/blog\\\/con-mydigitalservice-di-opel-il-cliente-e-sempre-informato\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"http:\\\/\\\/www.abmnews.com\\\/blog\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Con \u201cmyDigitalService\u201d di Opel, il cliente \u00e8 sempre informato\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.abmnews.com\\\/blog\\\/#website\",\"url\":\"https:\\\/\\\/www.abmnews.com\\\/blog\\\/\",\"name\":\"AbmNews\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.abmnews.com\\\/blog\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.abmnews.com\\\/blog\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"it-IT\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.abmnews.com\\\/blog\\\/#organization\",\"name\":\"AbmNews\",\"url\":\"https:\\\/\\\/www.abmnews.com\\\/blog\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"it-IT\",\"@id\":\"https:\\\/\\\/www.abmnews.com\\\/blog\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"http:\\\/\\\/www.abmnews.com\\\/blog\\\/wp-content\\\/uploads\\\/2026\\\/01\\\/logoabmnews544x180.png\",\"contentUrl\":\"http:\\\/\\\/www.abmnews.com\\\/blog\\\/wp-content\\\/uploads\\\/2026\\\/01\\\/logoabmnews544x180.png\",\"width\":544,\"height\":180,\"caption\":\"AbmNews\"},\"image\":{\"@id\":\"https:\\\/\\\/www.abmnews.com\\\/blog\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/ABMnews\",\"https:\\\/\\\/x.com\\\/ABMnewscom\",\"https:\\\/\\\/www.instagram.com\\\/abmnewsblog\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.abmnews.com\\\/blog\\\/#\\\/schema\\\/person\\\/2da21c254d26591b7993648c954826a2\",\"name\":\"Redazione\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"it-IT\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/888b71ec1a1241930daa72f4c66b40f2390ac7ac3003b2cea4bbb235380b9dc2?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/888b71ec1a1241930daa72f4c66b40f2390ac7ac3003b2cea4bbb235380b9dc2?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/888b71ec1a1241930daa72f4c66b40f2390ac7ac3003b2cea4bbb235380b9dc2?s=96&d=mm&r=g\",\"caption\":\"Redazione\"},\"url\":\"https:\\\/\\\/www.abmnews.com\\\/blog\\\/author\\\/redazione\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Con \u201cmyDigitalService\u201d di Opel, il cliente \u00e8 sempre informato - AbmNews","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.abmnews.com\/blog\/con-mydigitalservice-di-opel-il-cliente-e-sempre-informato\/","og_locale":"it_IT","og_type":"article","og_title":"Con \u201cmyDigitalService\u201d di Opel, il cliente \u00e8 sempre informato - AbmNews","og_url":"https:\/\/www.abmnews.com\/blog\/con-mydigitalservice-di-opel-il-cliente-e-sempre-informato\/","og_site_name":"AbmNews","article_publisher":"https:\/\/www.facebook.com\/ABMnews","article_published_time":"2019-10-10T18:36:00+00:00","article_modified_time":"2019-10-10T18:36:03+00:00","og_image":[{"width":1920,"height":1080,"url":"https:\/\/www.abmnews.com\/blog\/wp-content\/uploads\/2019\/10\/Opel-myDigitalService-509279.jpg","type":"image\/jpeg"}],"author":"Redazione","twitter_card":"summary_large_image","twitter_creator":"@ABMnewscom","twitter_site":"@ABMnewscom","twitter_misc":{"Scritto da":"Redazione","Tempo di lettura stimato":"2 minuti"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.abmnews.com\/blog\/con-mydigitalservice-di-opel-il-cliente-e-sempre-informato\/#article","isPartOf":{"@id":"https:\/\/www.abmnews.com\/blog\/con-mydigitalservice-di-opel-il-cliente-e-sempre-informato\/"},"author":{"name":"Redazione","@id":"https:\/\/www.abmnews.com\/blog\/#\/schema\/person\/2da21c254d26591b7993648c954826a2"},"headline":"Con \u201cmyDigitalService\u201d di Opel, il cliente \u00e8 sempre informato","datePublished":"2019-10-10T18:36:00+00:00","dateModified":"2019-10-10T18:36:03+00:00","mainEntityOfPage":{"@id":"https:\/\/www.abmnews.com\/blog\/con-mydigitalservice-di-opel-il-cliente-e-sempre-informato\/"},"wordCount":333,"publisher":{"@id":"https:\/\/www.abmnews.com\/blog\/#organization"},"image":{"@id":"https:\/\/www.abmnews.com\/blog\/con-mydigitalservice-di-opel-il-cliente-e-sempre-informato\/#primaryimage"},"thumbnailUrl":"https:\/\/www.abmnews.com\/blog\/wp-content\/uploads\/2019\/10\/Opel-myDigitalService-509279.jpg","articleSection":["AUTO","News","Opel"],"inLanguage":"it-IT"},{"@type":"WebPage","@id":"https:\/\/www.abmnews.com\/blog\/con-mydigitalservice-di-opel-il-cliente-e-sempre-informato\/","url":"https:\/\/www.abmnews.com\/blog\/con-mydigitalservice-di-opel-il-cliente-e-sempre-informato\/","name":"Con \u201cmyDigitalService\u201d di Opel, il cliente \u00e8 sempre informato - AbmNews","isPartOf":{"@id":"https:\/\/www.abmnews.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.abmnews.com\/blog\/con-mydigitalservice-di-opel-il-cliente-e-sempre-informato\/#primaryimage"},"image":{"@id":"https:\/\/www.abmnews.com\/blog\/con-mydigitalservice-di-opel-il-cliente-e-sempre-informato\/#primaryimage"},"thumbnailUrl":"https:\/\/www.abmnews.com\/blog\/wp-content\/uploads\/2019\/10\/Opel-myDigitalService-509279.jpg","datePublished":"2019-10-10T18:36:00+00:00","dateModified":"2019-10-10T18:36:03+00:00","breadcrumb":{"@id":"https:\/\/www.abmnews.com\/blog\/con-mydigitalservice-di-opel-il-cliente-e-sempre-informato\/#breadcrumb"},"inLanguage":"it-IT","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.abmnews.com\/blog\/con-mydigitalservice-di-opel-il-cliente-e-sempre-informato\/"]}]},{"@type":"ImageObject","inLanguage":"it-IT","@id":"https:\/\/www.abmnews.com\/blog\/con-mydigitalservice-di-opel-il-cliente-e-sempre-informato\/#primaryimage","url":"https:\/\/www.abmnews.com\/blog\/wp-content\/uploads\/2019\/10\/Opel-myDigitalService-509279.jpg","contentUrl":"https:\/\/www.abmnews.com\/blog\/wp-content\/uploads\/2019\/10\/Opel-myDigitalService-509279.jpg","width":1920,"height":1080},{"@type":"BreadcrumbList","@id":"https:\/\/www.abmnews.com\/blog\/con-mydigitalservice-di-opel-il-cliente-e-sempre-informato\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"http:\/\/www.abmnews.com\/blog\/"},{"@type":"ListItem","position":2,"name":"Con \u201cmyDigitalService\u201d di Opel, il cliente \u00e8 sempre informato"}]},{"@type":"WebSite","@id":"https:\/\/www.abmnews.com\/blog\/#website","url":"https:\/\/www.abmnews.com\/blog\/","name":"AbmNews","description":"","publisher":{"@id":"https:\/\/www.abmnews.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.abmnews.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"it-IT"},{"@type":"Organization","@id":"https:\/\/www.abmnews.com\/blog\/#organization","name":"AbmNews","url":"https:\/\/www.abmnews.com\/blog\/","logo":{"@type":"ImageObject","inLanguage":"it-IT","@id":"https:\/\/www.abmnews.com\/blog\/#\/schema\/logo\/image\/","url":"http:\/\/www.abmnews.com\/blog\/wp-content\/uploads\/2026\/01\/logoabmnews544x180.png","contentUrl":"http:\/\/www.abmnews.com\/blog\/wp-content\/uploads\/2026\/01\/logoabmnews544x180.png","width":544,"height":180,"caption":"AbmNews"},"image":{"@id":"https:\/\/www.abmnews.com\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/ABMnews","https:\/\/x.com\/ABMnewscom","https:\/\/www.instagram.com\/abmnewsblog"]},{"@type":"Person","@id":"https:\/\/www.abmnews.com\/blog\/#\/schema\/person\/2da21c254d26591b7993648c954826a2","name":"Redazione","image":{"@type":"ImageObject","inLanguage":"it-IT","@id":"https:\/\/secure.gravatar.com\/avatar\/888b71ec1a1241930daa72f4c66b40f2390ac7ac3003b2cea4bbb235380b9dc2?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/888b71ec1a1241930daa72f4c66b40f2390ac7ac3003b2cea4bbb235380b9dc2?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/888b71ec1a1241930daa72f4c66b40f2390ac7ac3003b2cea4bbb235380b9dc2?s=96&d=mm&r=g","caption":"Redazione"},"url":"https:\/\/www.abmnews.com\/blog\/author\/redazione\/"}]}},"_links":{"self":[{"href":"https:\/\/www.abmnews.com\/blog\/wp-json\/wp\/v2\/posts\/38091","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.abmnews.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.abmnews.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.abmnews.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.abmnews.com\/blog\/wp-json\/wp\/v2\/comments?post=38091"}],"version-history":[{"count":1,"href":"https:\/\/www.abmnews.com\/blog\/wp-json\/wp\/v2\/posts\/38091\/revisions"}],"predecessor-version":[{"id":38107,"href":"https:\/\/www.abmnews.com\/blog\/wp-json\/wp\/v2\/posts\/38091\/revisions\/38107"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.abmnews.com\/blog\/wp-json\/wp\/v2\/media\/38093"}],"wp:attachment":[{"href":"https:\/\/www.abmnews.com\/blog\/wp-json\/wp\/v2\/media?parent=38091"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.abmnews.com\/blog\/wp-json\/wp\/v2\/categories?post=38091"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.abmnews.com\/blog\/wp-json\/wp\/v2\/tags?post=38091"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}